Refund Policy
Introduction
ZR Commerce is committed to client satisfaction. If you are not satisfied with the services provided, please review our refund policy below.
Refund Eligibility
- Refunds are only applicable for services that have not been fully rendered.
- Clients must request a refund within 14 days of the invoice date.
- ZR Commerce reserves the right to deny a refund if the services have already been initiated or completed.
Non-Refundable Services
Certain services, such as consultation fees, customized digital ad campaigns, or web development projects that have commenced, may not be refundable.
How to Request a Refund
To request a refund, email our support team at info@zrcommerce.com, providing a detailed explanation of the reason for your request.
Processing of Refunds
If approved, refunds will be processed within 14 days and will be issued using the original method of payment.
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